Customer-Focus-icon

Michael Borkowski and staff of First Bank (Warminster) handled our PPP loan for Gini G’s Hair & Nail Studio. The team processed our completed application in the most efficient and timely manner possible. Michael and his team were always available at a moment’s notice to answer any of the questions we had as this was a new process for all of us at Gini G’s. We sincerely appreciate their professionalism to help us through such a difficult time.

“Thank you First Bank, Arlene Pedovitch and Terrance R. Howard, MBA. I have yet to hear back from Big banks after three weeks of filling out a Payroll Protection Program (PPP) application. First Bank took our application, processed it and gave us approval in one week. Truly a community Bank.”

I can’t thank you enough for your help in assisting us with the PPP loan. Your help was instrumental in keeping us staffed during the peak of this pandemic. It is not an overstatement to say that help from First Bank truly helped the community that we all live in.

“Working with First Bank on obtaining a PPP loan during a very critical time for my business was what helped me sleep when my head hit the pillow at night. They helped me to keep my business running and I can’t thank them enough.”

“I want to thank John Pettit, Scott Civil, and the team at First Bank NJ for their efforts in reviewing, approving, and funding our SBA PPP Loan. Rodriguez has banked with FirstBank since I formed the company in 2007 and they have been instrumental in assisting us with our growth over the years. I cannot emphasize enough the importance of business owners having a relationship with your bank.”

“We came over as a Grand Bank customer (with the merger in 2019). As with any change I was skeptical of what I may find in dealing with staff that I had no business relationships with. I started dealing with the local branch in Somerset, and started to develop a business relationship with their personnel. Carol is the one who I’ve dealt with the most. I always walked out of the branch with a sense of comfort, and felt I was given the level of attention I required. I’ve had the brief privilege of working with both Michele and Karen (on PPP loans) and have come away extremely satisfied. These are the types of business dealings that keep customers like me around for a long time. I thank everyone again.”

Scott and I wanted to let you know about our first experience with your bank and several employees. When the Payroll Protection Program (PPP) loan opened for application, our large bank was unprepared to accept applications, and they ran out of money before we could apply. My accountant suggested I try your bank, as they have a relationship with you. Your team was responsive and extremely helpful as well as understanding. They reached out to us for additional and missing information to expedite so that we would be able to get our loan in a timely fashion. With time being tight, they went out of the way to help a local business. I have to commend your company for having so many team players. It is hard in the current world to find people who care about what they do and their customers. To say my husband and I were impressed would be an understatement. You have some terrific employees. No one ever seems to take the time to commend good service but Scott and I know first hand how important that is. This was a time of life or death for our business’ future and they stepped up for us big time!”

“I just wanted to take a moment to thank you for all your help and hard work in helping Hilltop with the Payroll Protection Program (PPP) loan. I realize how busy you were during this process, but I greatly appreciate how you always made time to answer my questions and emails. It helped me so much during such an anxious process. During the busiest and craziest parts of the loan program you always made yourself available. Thank you again!”